Proficient Help Desk Technician

Bernard Hackwell

I am a Help Desk Technician sharpening my skills so that I can take on more advanced projects and opportunities.

What I’m working on

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CompTIA Network+

After recently finishing my A+ I decided to keep the ball rolling by starting to work on the Network+ certification so that I can expand my networking knowledge. I am studying for this certification in my free time and plan to take this certification in two weeks.

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CompTIA Security+

This is the next certification in line after I finish my Network+ and I plan to have this certification complete in 2 months.

Projects

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My PC build

I recently built my own PC with the knowledge that I acquired from my A+ certification as well as internet research.

Experience

Bench Technician
Somewhere computer repair, Bench Technician
Somewhere, Texas | June, 2017 - September, 2020

Help Desk Technician
Somewhere Financial services, Help Desk Technician
Somewhere, Texas | October, 2020 - July, 2022

IT Assistant
Random High School, IT Assistant
Somewhere, Texas | August, 2015 - June, 2016

Certifications

Badges & Skills

Education

Somewhere Technical college
Somewhere Technical college August, 2016 - June, 2020

Random High School
Somewhere, United States August, 2012 - June, 2016